OL2000: (IMO) ErrMsg "Status: Missing Reglib32.dll" in Modem Configuration Wizard (224912)
The information in this article applies to:
This article was previously published under Q224912 NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only". For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base: 257824 OL2000: Differences Between Outlook and Outlook Express SYMPTOMS
When attempting to use the Symantec Fax Starter Edition for the first time, you may receive the following message in the Modem Configuration Wizard:
Status: Missing Reglib32.dll
The wizard will not complete successfully from this point.
CAUSE
You chose either the Run from Network or Run from CD option during the installation of Outlook. Symantec Fax Starter Edition is not installed properly in this mode.
RESOLUTION
Reinstall Outlook and choose Run from My Computer.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
The Reglib32.dll file, noted as missing in the error message, may actually be installed on your computer. When you install Outlook in the Run from Network mode, the setup program attempts to install the fax program locally on your computer, but it will not run properly in this mode.
| Modification Type: | Major | Last Reviewed: | 9/29/2003 |
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| Keywords: | kbbug kbpending KB224912 |
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