OL2000: Microsoft Fax Is Missing When You Reconfigure Outlook (224858)
The information in this article applies to:
This article was previously published under Q224858 SYMPTOMS
If you configure Outlook 2000 in Corporate or Workgroup (CW) mode with Microsoft Fax in the profile and then reconfigure to Internet Mail Only (IMO) mode, and then reconfigure Outlook back to CW mode, all the services that were in the Outlook profile remain, except for Microsoft Fax.
CAUSE
This behavior occurs because when you reconfigure Outlook 2000 to IMO mode, it automatically replaces Microsoft Fax with WinFax Starter Edition from Symantec.
This behavior is by design.
WORKAROUND
To work around this behavior, add Microsoft Fax as a service. For additional information, click the article number below
to view the article in the Microsoft Knowledge Base:
195679 OL2000: How to Setup Fax Services for Outlook
Modification Type: | Major | Last Reviewed: | 9/29/2003 |
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Keywords: | kbprb KB224858 |
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