OL2000: (CW) Cannot Fax PowerPoint File as an Attachment from the Fax Wizard (224853)
The information in this article applies to:
This article was previously published under Q224853 NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".
SYMPTOMS
When sending a fax with an attached Microsoft PowerPoint file, you receive the following error message:
PowerPoint can't print to Rendering Subsystem. It's not a valid printer type.
RESOLUTION
Print to the fax from PowerPoint.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
This problem only occurs with the Corporate or Workgroup installation of Outlook and Microsoft At Work fax.
NOTE: Trying to fax a slide presentation as an attachment will cause the message to get stuck in the Outbox. Closing all windows and restarting Outlook will clear the Outbox. A Non Delivery Reciept (NDR) will be generated from the System Administrator with instructions to print the Powerpoint presentation to the Microsoft Fax Printer.
| Modification Type: | Major | Last Reviewed: | 9/29/2003 |
|---|
| Keywords: | kbbug kbpending KB224853 |
|---|
|