SBS: How to Manually Remove and Install Fax and Modem Sharing (224791)


The information in this article applies to:

  • Microsoft BackOffice Small Business Server 4.5
This article was previously published under Q224791

SUMMARY

There may be situations in which you need to manually remove and reinstall the fax/modem sharing software on the server and client. This article describes how to manually remove and reinstall this software (the Fax server, Fax client, Modem Sharing server, and Modem Sharing client). These are the same commands used by the Small Business Server (SBS) Setup Wizard.

Alternatively, you can uninstall and reinstall the Modem Sharing server on the Services tab in the Network tool in Control Panel.

MORE INFORMATION

Note: Type each of the following commands at a command prompt, or in the Run dialog box (click Start, and then click Run).

Operations to Perform at the Server

Reinstalling the Fax Server Software

Remove:
  1. Type net stop fax.
  2. Change to the CD-ROM drive containing disc 2.
  3. Change directories to the Fax\I386 folder.
  4. Type faxsetup.exe -ru.
Add:
  1. Change to the CD-ROM drive containing disc 2.
  2. Change directories to the Fax\I386 folder.
  3. Type faxsetup.exe -ts -u \fax\i386\fax.txt.

Reinstalling the Modem Sharing Server Software

Remove:
  1. Change to the CD-ROM drive containing disc 2.
  2. Change directories to the Mshare\I386 folder.
  3. Type net stop modemsharingserver.
  4. Type modemshr.exe /f /incpashel.inf /T NTN_InstallMode = deinstall /T NTN_Origination = Install /T NTN_Infname = \mshare\i386\oemsetup.inf /T NTN_Infoption = MODEMSHARINGSERVER /T NTN_SRCPATH = \mshare\i386 /T STF_UNATTENDED = YES.
Add:
  1. Change to the CD-ROM drive containing disc 2.
  2. Change directories to the Mshare\I386 folder.
  3. Type setup.exe /f /incpashel.inf /T NTN_InstallMode = Install /T NTN_Origination = Install /T NTN_Infname = \mshare\i386\oemsetup.inf /T NTN_Infoption = MODEMSHARINGSERVER /T NTN_SRCPATH = \mshare\i386 /T STF_GUI_UNATTENDED = YES /T STF_UNATTENDED = YES.

Operations to Perform at the Client

Reinstalling the Windows 95/Windows 98 Fax Client

Remove:
  1. Type net use * \\server\clientapps, where server is the name of your server.
  2. Change to the drive letter the NET USE command returned.
  3. Change directories to the MS\Fax\Win95 folder.
  4. Type faxunins.exe -s.
NOTE: If the fax printer is not configured correctly during reinstallation, it may be necessary to delete the Fwsrvdlg.ini file from the Windows folder after step 4.

Add:
  1. Type net use * \\server\clientapps, where server is the name of your server.
  2. Change to the drive letter the NET USE command returned.
  3. Change directories to the MS\Fax\Win95 folder.
  4. Type setup -s -fsetup.ins -f1c:\setup.iss -f2c:\fax.log.

Reinstalling the Windows NT Fax Client

Remove:
  1. Type net use * \\server\clientapps, where server is the name of your server.
  2. Change to the drive letter the NET USE command returned.
  3. Change directories to the MS\Fax\I386 folder.
  4. Type faxsetup -ru.
Add:
  1. Type net use * \\server\clientapps, where server is the name of your server.
  2. Change to the drive letter the NET USE command returned.
  3. Change directories to the MS\Fax\I386 folder.
  4. Type faxsetup -tc -u \\server\clients\response\machine\ntfax.txt, where server is the name of your server and machine is the local computer name.

Reinstalling the Windows 95/Windows 98 Modem Sharing Client

Remove:
  1. Type net use * \\server\clientapps, where server is the name of your server.
  2. Change to the drive letter the NET USE command returned.
  3. Change directories to the MS\Modemshr\Win95 folder.
  4. Type setup -u.
Add:
  1. Type net use * \\server\clientapps, where server is the name of your server.
  2. Change to the drive letter the NET USE command returned.
  3. Change directories to the MS\Modemshr\Win95 folder.
  4. Type setup -s -ccom3 -p\\sbsserver\modems, where sbsserver is your server name.

Reinstalling the Windows NT Modem Sharing Client

Remove:
  1. Type net use * \\server\clientapps, where server is the name of your server.
  2. Change to the drive letter the NET USE command returned.
  3. Change directories to the MS\Modemshr\Winnt\I386 folder.
  4. Type setup.exe /f /incpashel.inf /T NTN_InstallMode = Install /T NTN_Origination = Install /T NTN_Infname = \ms\modemshr\winnt\i386\oemsetup.inf /T NTN_Infoption = SERRDR /T NTN_SRCPATH = \ms\modemshr\winnt\i386 /T STF_GUI_UNATTENDED = YES /T STF_UNATTENDED = YES /T STF_SERVERNAME = SBSServer /T STF_POOLNAME = MODEMS.
Add:
  1. Type net use * \\server\clientapps, where server is the name of your server.
  2. Change to the drive letter the NET USE command returned.
  3. Change directories to the MS\Modemshr\Winnt\I386 folder.
  4. Type setup.exe /f /incpashel.inf /T NTN_InstallMode = deinstall /T NTN_Origination = Install /T NTN_Infname = \ms\modemshr\winnt\i386\oemsetup.inf /T NTN_Infoption = SERRDR /T NTN_SRCPATH = \ms\modemshr\winnt\i386 /T STF_GUI_UNATTENDED = YES /T STF_UNATTENDED = YES.
Modification Type:MajorLast Reviewed:1/27/2003
Keywords:kbenv kbhowto KB224791
©2002 Microsoft Corporation. All rights reserved.