WD2000: Custom Menu Items May Move to Different Menu Positions (224628)
The information in this article applies to:
This article was previously published under Q224628 SYMPTOMS
When you convert your custom template (or Normal.dot when you upgrade) to Microsoft Word 2000, custom menu changes (menu items or separator bars) may be lost or moved to a different location on the menu.
NOTE: This problem may occur with a template (Normal.dot or a custom template) from Word for Windows version 6.0 or Word for Windows 95.
CAUSE
The number of menu items and their locations have changed between Word 6.0, Word 95 (7.0), and Word 2000. These differences cause Word to track menu changes in a different manner, which may result in how Word 2000 displays menu items.
WORKAROUND
After your custom template (or Normal.dot) has been converted to Word 2000, edit your menus and move (or add back) the menu items to the positions where you want them to appear.
For additional information about how to create a new menu or customize an existing menu, please see the following article in the Microsoft Knowledge Base: 230053 WD2000: How to Customize, Create, and Restore Word Menus
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 12/6/2000 |
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| Keywords: | kbbug KB224628 |
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