Bookshelf 99 Err Msg: Bshelf99 Caused an Invalid Page Fault in Module Bshelf99.exe (224563)
The information in this article applies to:
- Microsoft Bookshelf 99
- Microsoft Bookshelf 2000
This article was previously published under Q224563 SYMPTOMS
When you start Microsoft Bookshelf 99 for the first time, you may be prompted to accept the End User License Agreement (EULA). If you click Decline or the Close (X) button, you may receive the following error message:
Bshelf99 caused an invalid page fault in module Bshelf99.exe
CAUSE
This behavior can occur if an OEM version of Bookshelf 99 is installed in your computer.
RESOLUTION
To prevent this issue from occurring, do not click Decline or the Close (X) button in the EULA dialog box when you start Bookshelf 99 for the first time.
If you do not accept the terms of the EULA, remove Bookshelf 99. To do this, follow these steps:
- Click Start, point to Settings, and then click
Control Panel.
- Double-click Add/Remove Programs.
- On the Install/Uninstall tab, click Bookshelf 99, and
then click Add/Remove.
- Follow the instructions on the screen to remove Bookshelf 99.
- Click OK, and then close Control Panel.
STATUSMicrosoft has confirmed that this is a problem in Microsoft Bookshelf 99. MORE INFORMATION
This problem does not occur in Microsoft Bookshelf 2000.
| Modification Type: | Major | Last Reviewed: | 10/6/2003 |
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| Keywords: | kbbug kberrmsg kbfix kbsetup KB224563 |
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