IIS Server Instance Parameters Window Is Missing During Configuration (224553)


The information in this article applies to:

  • Microsoft Internet Information Server 4.0
  • Microsoft Internet Information Services 5.0
  • Microsoft Windows 2000 Advanced Server
This article was previously published under Q224553
We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/prodtech/IIS.mspx

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you configure an IIS Server Instance in Microsoft Cluster Server, the Dependencies Page should have a Back, Next, and Cancel button. When the Iisclex4.dll is not properly installed during the Windows NT Option Pack (NTOP) installation, the Dependencies Page displays a Back, Finish, and Cancel button.

CAUSE

There are two conditions that can cause this problem. The first is if you attempt to create an IIS Server Instance using the Remote Cluster Administrator Utility from another system instead of physically being on the Cluster Server computer. The Remote Cluster Administrator cannot enumerate the metabase remotely, and therefore you can not create IIS Server Instances remotely.

The second condition that can cause this problem is if the Iisclex4.dll does not get installed, registered, or added to the registry properly during the installation of the NTOP. To resolve the first situation, go to the Cluster Server computer and use the Cluster Administrator on either of the Nodes to create the IIS Server Instance.

RESOLUTION

To resolve the first situation, go to the Cluster Server computer and use the Cluster Administrator on either of the Nodes to create the IIS Server Instance.

To resolve the second situation, perform the following steps:
  1. Pick one Node in the Cluster to work on the first.
  2. Confirm that the Iisclex4.dll file exists in the %windir%\system32\inetsrv directory. If Iisclex4.dll does not exist, then extract the file from the NTOP compact disc in \Ntoptpak\En\x86\Winnt.SRV\iis4_1.cab.
  3. Go to a command prompt, change to the %windir%\system32\inetsrv directory and type the following:

    regsvr32 iisclex4.dll

    WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

  4. Start Regedt32.exe and locate the following registry subkey:

    HKEY_LOCAL_MACHINE\Cluster\Resource Types\IIS Server Instance

  5. Click Edit.
  6. Choose Add Value.
  7. Enter the following registry key information:

    Value Name: AdminExtensions
    Data Type: REG_MULTI_SZ
    Date: {92BF7500-974C-11D0-A5F2-00A0C922E752}

    NOTE: The brackets in the data string are required.
  8. Repeat steps 2 through 7 on the other Node in the Cluster.
  9. Close Registry Editor on both Nodes and restart each Node one at a time.
After the systems have been restarted, you can create an IIS Server Instance in your Cluster Administrator.
Modification Type:MinorLast Reviewed:6/23/2005
Keywords:kbpending kbprb KB224553
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