PPT2000: Error Message: "You must enter the name of a computer on which NetShow has been installed" (224491)
The information in this article applies to:
- Microsoft PowerPoint 2000
This article was previously published under Q224491 ERROR MESSAGE When you set up your presentation to be broadcasted, you
may receive one of the following error messages: You
must enter the name of a computer on which NetShow has been installed
'Servername' is
not a valid server. Please check to see that the server name is correct and the
server is online.
Where Servername is a network server and sharename is a shared directory on the server.
Note Microsoft Office 2000 has built-in functionality that allows you
to get more information about difficult-to-troubleshoot alerts or error
messages. If you want to enable this functionality for this and other error
messages in Microsoft Office 2000, please download the Microsoft Office 2000
Customizable Alerts file from the Microsoft Office Update Web site at the
following address: Note If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts
enabled. CAUSE The first error message is displayed when you leave the Server name box empty for Step 2 in the Server Options dialog box. You must specify a NetShow server name.
The
second message is displayed when the NetShow server is offline or it is an
invalid server location. THINGS TO TRY To resolve this problem, follow these steps. Step 1: Verify that PowerPoint Broadcasting Functions To verify that PowerPoint broadcasting functions are working
correctly, follow these steps:
- Create a single slide presentation for the broadcast test
and save it.
- On the Slide Show menu, point to Online Broadcast, and then click Set Up and Schedule.
- Click Set up and schedule a new broadcast, and then click OK.
- To set options for the server location, click Server Options.
- Under Step 1, specify a location to which all participants have
access.
- Click to select the Don't use a NetShow server option under Step 2.
- After you have set all of the server options, click OK.
- Click Schedule Broadcast. Your e-mail program starts.
- Use one of the following steps that is appropriate for your
situation:
If you have Microsoft Outlook, use it to arrange a
broadcast. For more information, see Outlook Help.
If you do not
have Outlook, type the broadcast date and time in the message. The URL of the
broadcast site will be included in the message.
In either case, you
will want to send the invitation to the Presentation Broadcast to your own
email address or to another individual to verify that the broadcast is being
sent out. - Through your Web browser, connect to the Lobby page of the
presentation broadcast from the same computer that is doing the broadcast or
from another computer that can access the same network share.
- On the Slide Show menu, point to Online Broadcast, and then click Begin Broadcast. Your presentation is saved in HTML format at the server location
you specify. Microsoft PowerPoint checks audio and video to make sure they are
working.
- When you are ready to begin the broadcast, click Start.
Note Steps two and three must be preformed by the NetShow System
Administrator. Step 2: Verify That OnlBroad.exe is Configured Correctly On the Server The following information is from the OnlBroad_Readme.txt file. Server Component Service Configuration To configure the server components, follow these steps:
- Open Services in the Control Panel group.
- Click to select the On-line Presentation
Broadcast item , and then click
Startup....
- In the Log On As group, click to select
the This Account option, and type in a User name and
Password.
Note This "User" must be a member of both the "Administrators" group
and the "NetShow Administrators" group for that particular computer. - Click OK. (Note that the login name [as
previously specified] should include the domain name appropriately.)
- To start the service, click
Start.
- To close the Services Control Panel, click
to select CLOSE.
To download the OnlBroad.exe, please visit the Tools on the Web World Wide site: You may also obtain the OnlBroad.exe file from the Microsoft Office 2000 Resource Kit. Step 3: Verify that NetShow services are configured correctly for Multicasting For additional information about how to verify
that the NetShow services are configured correctly, click the following article
numbers to view the articles in the Microsoft Knowledge Base: 189416
Firewalls and ports used by Microsoft NetShow
179982 Windows NT 4.0 support for Multicast TCP/IP packets
Modification Type: | Minor | Last Reviewed: | 12/2/2005 |
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Keywords: | kbdownload kberrmsg kbprb KB224491 |
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