PPT2000: Error Message: You Don't Have RexServerName Registered on Your Computer (224464)


The information in this article applies to:

  • Microsoft PowerPoint 2000
This article was previously published under Q224464

ERROR MESSAGE

When you try to set up a Presentation Broadcast, you may receive the following error message:
You don't have RexServerName registered on your computer.


NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:

http://www.microsoft.com/downloads/details.aspx?FamilyID=8FBEE1D3-C5BB-4A36-A2F7-DC63DE2A818C

NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.

CAUSE

If you set up to run the broadcast locally from your computer, this problem may be caused by damaged copies of the encoder files that are needed to run the broadcast, or the encoder files are missing.

If you are trying to schedule a broadcast off a remote server, the server may have a faulty installation of Office 2000, or Windows Media Tools is not installed.

THINGS TO TRY

Repair Office 2000

  1. Close all programs that are open.
  2. Click Start, point to Settings, and then click Control Panel.
  3. In Control Panel, double-click the Add/Remove Programs icon.
  4. In the Add/Remove Programs Properties dialog box, click your Microsoft Office 2000 installation, and then click Add/Remove.
  5. In the Microsoft Office 2000 Maintenance Mode dialog box, click Repair Office.
  6. In the Reinstall/Repair Microsoft Office 2000 dialog box, click to select Repair errors in my Office installation, and then click Finish.
  7. When the Office Repair is finished, you may be prompted to restart Windows. If you are, click Yes and let Windows restart.

MORE INFORMATION

For additional information about troubleshooting Online Broadcasting, please see the following article in the Microsoft Knowledge Base:

229951 PPT2000: Troubleshooting Online Broadcasting

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Modification Type:MinorLast Reviewed:12/2/2005
Keywords:kbdownload kberrmsg kbprb KB224464
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