You receive a "This application requires the Windows Installer to run" error message when you start an Office 2000 program (224094)


The information in this article applies to:

  • Microsoft Excel 2000
  • Microsoft Access 2000
  • Microsoft FrontPage 2000
  • Microsoft Outlook 2000
  • Microsoft PowerPoint 2000
  • Microsoft Publisher 2000
  • Microsoft Word 2000
  • the operating system: Microsoft Windows 95
  • the operating system: Microsoft Windows 98
  • the operating system: Microsoft Windows NT 4.0
  • Microsoft Office 2000 Premium
  • Microsoft Office 2000 Professoinal
  • Microsoft Office 2000 Standard
  • Microsoft Office 2000 Small Business
  • Microsoft Office 2000 Developer
This article was previously published under Q224094

ERROR MESSAGE

When you attempt to start an Office program, the following error message appears:
This application requires the Windows Installer to run.
NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:

http://www.microsoft.com/downloads/details.aspx?FamilyID=8FBEE1D3-C5BB-4A36-A2F7-DC63DE2A818C

NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.

CAUSE

The Windows Installer is missing or damaged.

THINGS TO TRY

To manually install the Windows Installer, follow these steps:
  1. Insert Microsoft Office 2000 CD 1 or CD 2 in the CD-ROM drive.
  2. Click Start, point to Programs and click Windows Explorer. Browse to the Msi folder on the CD.
  3. Double-click Instmsi.exe for Microsoft Windows 95 or later, or Instmsiw.exe for Windows NT version 4.0.
For additional information about manually installing Windows Installer, please click the article number below to view the article in the Microsoft Knowledge Base:

236597OFF2000: Error Message: The Installation Package Could Not Be Opened

Modification Type:MinorLast Reviewed:10/13/2006
Keywords:kbtshoot kbstartprogram kberrmsg kbprb KB224094
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