Error Message: Event ID 7022: The Messenger Service Hung on Starting (224083)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Workstation 4.0
This article was previously published under Q224083

SYMPTOMS

When you start your computer, you may receive the following error message:
Service Control Manager indicates that at least one service or driver failed to start - check the Event Viewer for details.
When this occurs, the following entry may be logged in the System log in Event Viewer:
Event ID 7022
The Messenger service hung on starting.

CAUSE

This behavior can occur if a file that is associated with the NetBIOS interface is missing or has become corrupted.

RESOLUTION

To resolve this issue:
  1. Click Start, point to Settings, click Control Panel, and then double-click Networking.
  2. Click the Services tab.
  3. Uninstall the NetBIOS interface.
  4. Reboot your computer.
  5. Click Start, point to Settings, click Control Panel, and then double-click Networking.
  6. Install the NetBIOS interface.
  7. Restart your computer.
  8. Reapply your current service pack (if any).
Modification Type:MajorLast Reviewed:8/10/2001
Keywords:kbenv kberrmsg kbprb KB224083
©2002 Microsoft Corporation. All rights reserved.