OL2000: (CW) Error Message "Messaging session could not be acquired. Would you like to start a new session?" (223975)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q223975

SYMPTOMS

When you attempt to import a folder while using "MS Outlook Support for Lotus cc:Mail," you may receive the following error message:
Error: Messaging session could not be acquired. Would you like to start a new session?
If you answer No to the message above, the import window closes.

If you answer Yes to the message above, you receive the following error message:
MAIL SYSTEM Error: (Personal Folders, No Error Message)
When you click OK to the message, Outlook stops responding.

CAUSE

Outlook is not your default e-mail client.

RESOLUTION

Set Outlook to be your default e-mail client.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

To Set Outlook as Your Default E-mail Client

  1. Open Microsoft Internet Explorer.
  2. On the Tools menu, click Internet Options.
  3. On the Programs tab, in the E-mail list, click to select Microsoft Outlook.
Modification Type:MajorLast Reviewed:9/29/2003
Keywords:kbbug kbpending KB223975
©2003 Microsoft Corporation. All rights reserved.