OL2000: Error Message "Can't create the item." (223483)

This article was previously published under Q223483

ERROR MESSAGE

You may receive the following error message when attempting to open an item in Outlook:
NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:

NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.

CAUSES

WHAT TO TRY

Rebuild the Forms Cache File

1. Click Start, point to Programs, and then click Windows Explorer.
2. In Windows Explorer, move to the

   \Windows\Local Settings\Application Data\Microsoft\Forms

   folder on your hard disk drive.
3. In the Forms folder, click to select the Frmcache.dat file, and press DELETE.
4. On the File menu, click Close.
5. Start Outlook. A new Frmcache.dat will be created.

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