Magic School Bus Animals: Character Stops Talking in Mid-Sentence and the Program Stops Responding (Hangs) (223305)

SYMPTOMS

When you run Magic School Bus Explores the World of Animals, a character may stop talking in the middle of a sentence, and the program may stop responding (hang).

CAUSE

This behavior can occur if Closed Captioning is enabled, and if any of the following conditions are true:

Your sound card is disabled.
A hardware resource conflict exists between your sound card and another device in the computer.
No sound card is installed in the computer.

RESOLUTION

To resolve this issue, use Device Manager to determine if your sound card is working properly.

For additional information about how to use Device Manager to troubleshoot hardware resource conflicts, please see the following article in the Microsoft Knowledge Base:

Q133240 Troubleshooting Device Conflicts with Device Manager

NOTE: If no devices are listed in the Sound, Video And Game Controllers branch, either the sound card is not installed correctly, or no sound card is installed in the computer. For more information about your sound card installation, please contact your sound card manufacturer.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Scholastic's Magic School Bus Explores the World of Animals for Windows, version 1.0.