PRB: PreBuildServer Error During SQL 7.0 Setup (223295)



The information in this article applies to:

  • Microsoft SQL Server 7.0

This article was previously published under Q223295
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

Near the end of setup, the following error message may appear and the InstallShield setup may stop responding:
Unable to create the registry set: PreBuild Server
This problem only occurs when:
  • The computer on which setup is being performed has had a previous version of SQL Server installed.
  • The default registry permissions have changed.

CAUSE

Setup for SQL Server 7.0 detects that an earlier version of SQL Server has been installed and attempts to copy the registry keys that store the configuration information for the previous version. If the account you are using to install SQL Server 7.0 does not have the appropriate permissions on these registry keys, this error will be displayed.

WORKAROUND

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
  1. Log into Windows NT using the local Administrator account.
  2. Run RegEdt32.exe.
  3. Check the registry permissions on the following keys by highlighting the key in the left-hand pane and selecting Permissions from the Security drop-down menu:
    HKEY_LOCAL_MACHINE\Software\Microsoft\MSSQLServer HKEY_LOCAL_MACHINE\Software\Microsoft\MSSQLServer\MSSQLServer

    The Administrators local group should have Full Control on both keys. If it does not, grant the Full Control permission by clicking the Add button.
  4. Reinstall SQL Server 7.0.

Modification Type:MajorLast Reviewed:6/11/2002
Keywords:kbprb KB223295