SMS: Installation Does Not Finish If Spaces Exist in Folder Name (223053)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
This article was previously published under Q223053

SYMPTOMS

When you are installing Systems Management Server (SMS) 2.0 in an installation folder that has spaces in its name (for example, C:\Program Files), SMS is not installed correctly. However, the SMS Setup Wizard indicates that the installation is complete. If you try to start the SMS Administrator console, the following error message is displayed:
Cannot find Mfc42u.dll in the existing path.
The only SMS service that runs is the SMS_SITE_COMPONENT_MANAGER service.

If you reboot the site server, the server does not complete the reboot cycle, and stops with the following error message displayed:
STOP: C000021a {Fatal System Error} The Windows Logon Process Failed to start normally.

WORKAROUND

Install SMS in the default folder, or select a folder that does not contain spaces in its name.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbBug kbprb KB223053
©2004 Microsoft Corporation. All rights reserved.