Cannot Set Custom Form As Default Paper Size (223052)
The information in this article applies to:
- Microsoft Windows NT Server 4.0 SP4
- Microsoft Windows NT Workstation 4.0 SP4
This article was previously published under Q223052 SYMPTOMS
After Windows NT 4.0 Service Pack 4 is installed on Far East versions of Windows NT, custom forms cannot be used. The custom form can be created and selected as the default paper size; however, when you try to use it through WordPad or Microsoft Word, it is not selected as the default.
CAUSE
This problem does not occur on the English version of Windows NT. Localization of Rasdd.dll and Rasddui.dll may have left default document settings uninitialized.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Microsoft Windows NT version 4.0. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Windows NT 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 5.
| Modification Type: | Major | Last Reviewed: | 5/14/2003 |
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| Keywords: | kbbug kbfix kbQFE KB223052 |
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