FP98: FrontPage Hit Counter Displays a Red X in the Browser (223008)

RESOLUTION

To resolve this problem, use the method appropriate for your situation.

Method 1: Delete and Reinsert the Hit Counter Web Component

For more information about inserting a hit counter, click Contents and Index on the Help menu, click the Index tab in FrontPage Help, type the following text
and then double-click the selected text to go to the "To insert a hit counter" topic. If you are unable to find the information you need, ask the Office Assistant.

Method 2: Change Web Permissions

1. Open the Web containing the hit counter by using the HTTP:// URL.
2. On the Tools menu, click Permissions, and then click the Settings tab.
3. Select the Use unique permissions for this Web option and click Apply.
4. Click the Users tab. If the Iusr_machinename account is present, remove it.
5. Click the Groups tab. If the Interactive, Network, and Everyone groups are listed, remove them.
6. Click Apply.
7. Click the Users tab. Select the Everyone has browse access option and click Apply.
8. Click OK to close the Permissions dialog box.
9. In your browser, browse to the page containing the Hit Counter and refresh the page, if needed.

This should reset the permissions for the hit counter and it should now increment correctly.

Method 3: Install FrontPage Server Extensions

If the FrontPage Server Extensions are not installed, click the Install button in the FrontPage Server Administrator.

For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:

Method 4: Upgrade the FrontPage Server Extensions

If the Server Extensions are installed, in the FrontPage Server Administrator, select the virtual server and click Upgrade.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base: If you are using a custom GIF file make sure the file is present in the path specified and that the file is not corrupt.