XCON: MTA Stops Processing Messages with Large Attachments and May Log Event 2136 (222985)
The information in this article applies to:
- Microsoft Exchange Server 5.5
This article was previously published under Q222985 SYMPTOMS
When you send one or more large messages, the Message Transfer Agent (MTA) may stop processing messages. It may not be possible to stop the MTA in the Windows NT Server Control Panel Services tool. The problem appears when messages containing very large attachments are sent. If the Exchange Server MTA logging for the Resource category was set to maximum, a large number of the following event can be found in the Windows NT Server Application Event log:
Event ID: 2136
Description: Resource Monitoring Event, severity 10
(DB Server RTSE(29) Proc 4) 12-09-98 11:22:20am
Thread pausing due to cache shortage
Resource in shortage DB buffer
RESOLUTIONTo resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
Component: Message Transfer Agent (MTA)
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| Dbserver.sch | N/A | | Dcprods.cat | N/A | | Ems_rid.dll | 5.5.2576.0 | | Emsmta.exe | 5.5.2576.0 | | Info4log.cfg | N/A | | Infoblog.cfg | N/A | | Infodlog.cfg | N/A | | Infollog.cfg | N/A | | Infotlog.cfg | N/A | | Mtacheck.exe | 5.5.2576.0 | | Mtamsg.dll | 5.5.2576.0 | | P2.xv2 | N/A | | X400om.dll | 5.5.2576.0 | | X400omv1.dll | 5.5.2576.0 |
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | EXC55SP3Fix kbbug kbfix kbQFE KB222985 |
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