Site Server 3.0 May Fail to Install Over BackOffice Server 4.5 (222838)


The information in this article applies to:

  • Microsoft Site Server 3.0 Commerce Edition
  • Microsoft BackOffice Server 4.5
This article was previously published under Q222838

SYMPTOMS

Site Server version 3.0, Commerce Edition fails to successfully install over Microsoft BackOffice Server version 4.5.

CAUSE

Site Server version 3.0, Commerce Edition requires the SendSMTP, EncodeMIME, and SMime components that are part of the MimeOLE components, which are installed with Microsoft Outlook Express. However, Microsoft Outlook Express is not installed because Backoffice Server 4.5 Setup performs a minimal install of Internet Explorer rather than the standard installation. Outlook Express is only installed with the full or standard installations.

WORKAROUND

To work around this problem, install the full or standard version of the latest version of Internet Explorer.

RESOLUTION

To resolve this problem, obtain the latest service pack for Site Server 3.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

219292 How to Obtain the Latest Site Server 3.0 Service Pack

STATUS

This problem was first corrected in Site Server 3.0 Service Pack 3.
Modification Type:MinorLast Reviewed:7/14/2004
Keywords:kbbug kbfix kbQFE KB222838
©2004 Microsoft Corporation. All rights reserved.