ActiMates: High-Pitched Humming Noise in Audio (222665)



The information in this article applies to:

  • Microsoft ActiMates Teletubbies 1.0
  • Microsoft ActiMates TV Pack 1.0
  • Microsoft ActiMates TV Pack 2.0
  • Microsoft ActiMates TV Pack 3.0
  • Microsoft ActiMates Arthur 1.0
  • Microsoft ActiMates Barney 1.0
  • Microsoft ActiMates D.W. 1.0
  • ActiMates Software Sampler 1.0

This article was previously published under Q222665

SYMPTOMS

When you use the Microsoft ActiMates Interactive Teletubbies with the Microsoft ActiMates TV Pack, you may hear a high-pitched humming noise in the audio.

CAUSE

This behavior can occur if the ActiMates TV Pack transmitter creates Radio Frequency (RF) interference with your VCR.

RESOLUTION

You may be able to resolve this issue by using any of the following methods:

  • Move the ActiMates TV Pack transmitter further away from the TV and VCR.

  • Connect the ActiMates TV Pack transmitter to the Video Out jack on your TV.

  • If your TV and VCR audio is connected to a stereo receiver or amplifier, verify that all components are properly grounded.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

This behavior occurs with a limited number of VCR makes and models.

Modification Type:MajorLast Reviewed:10/28/2002
Keywords:kb3rdparty kbbug kbHardware kbsound KB222665 kbAudDeveloper kbAudEndUser