PPT97: Setup Can't Install the PowerPoint Templates (222643)


The information in this article applies to:

  • Microsoft PowerPoint 97 for Windows
This article was previously published under Q222643

SYMPTOMS

When you attempt to install one of the PowerPoint updates from Tools on the Web, you may receive the following MS-DOS-based error message:
Setup can't install the PowerPoint templates. Please check that PowerPoint is installed correctly. Press ENTER to exit Setup.

CAUSE

This problem occurs when you attempt to install the extra templates for Microsoft PowerPoint. You may receive the error message with any of the following downloaded files:
  • Ppcommpk.exe
  • Ppfinapk.exe
  • Ppmanapk.exe
  • Ppoperpk.exe
  • Ppsalepk.exe
  • Pptraipk.exe
  • Pptimepk.exe

WORKAROUND

All of the template files available for download from Tools on the Web are also located on the Microsoft Office 97 CD-ROM in the ValuPack. Use the following method to install the templates from the Microsoft Office 97 CD-ROM:
  1. Insert the Microsoft Office 97 CD-ROM in the drive.
  2. Double-click My Computer.
  3. Double-click the Office 97 CD-ROM icon.
  4. Double-click the ValuPack folder.
  5. Double-click the Template folder.
  6. Double-click the Present folder.
  7. Double-click the Setup.ppa file.

STATUS

Microsoft has confirmed this to be a problem with the installation program for the template packs.
Modification Type:MajorLast Reviewed:5/10/2001
Keywords:kbbug kberrmsg kbtemplate kbweb KB222643
©2002 Microsoft Corporation. All rights reserved.