OLEXP: Unable to Remove InfoPane in Outlook Express 5 (222624)
The information in this article applies to:
- Microsoft Outlook Express 5.0 for Windows NT 4.0
- Microsoft Outlook Express 5.0 for Windows 98
- Microsoft Outlook Express 5.0 for Windows 95
This article was previously published under Q222624 For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base: 257824 OL2000: Differences Between Outlook and Outlook Express SYMPTOMSIMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
When you start Outlook Express, an "InfoPane" pane may be visible at the bottom of the program window. Also, this behavior can occur even if you have previously disabled this feature, and every time you restart Outlook Express this feature may be enabled again.
CAUSE
This issue can occur if you upgrade a customized version of Internet Explorer to Internet Explorer version 5.
RESOLUTIONWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To resolve this issue, use Registry Editor to delete the BodyBarPos and BodyBarPath values from the following registry keys
HKEY_CURRENT_USER\Identities\SID\Software\Microsoft\Outlook Express\5.0
HKEY_CURRENT_USER\Identities\SID\Software\Microsoft\Outlook Express\5.0
where SID is a number representing a user.
MORE INFORMATION
The info pane feature is only available in customized versions of Internet Explorer made with the Internet Explorer Administration Kit (IEAK). If you have this feature, you can enable or disable it by clicking Layout on the View menu, and then clicking to select or clear the Info Pane check box.
| Modification Type: | Major | Last Reviewed: | 6/28/2004 |
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| Keywords: | kbprb kbui KB222624 |
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