XFOR: API Gateway Logs Unknown Keyword Errors on Exchange Free Busy Search (222538)



The information in this article applies to:

  • Microsoft Exchange Server 5.5

This article was previously published under Q222538

SYMPTOMS

The Outlook client will fail to obtain free-busy data for the GroupWise custom recipients by means of the Calendar Connector.

The Novell GroupWise API Gateway may log the following to its logfile:
03-15-99 14:38:51 Unknown keyword: WPPO
03-15-99 14:38:51 Unknown keyword: WPU
03-15-99 14:38:51 Unknown keyword: CDBA
03-15-99 14:38:51 Unknown keyword: 
03-15-99 14:38:51 Unknown keyword: WPPO
03-15-99 14:38:51 Unknown keyword: WPU
03-15-99 14:38:51 Unknown keyword: CDBA
03-15-99 14:38:51 Unknown keyword: 
...
03-15-99 14:38:51 Unknown destination in address string: WPD= GWDOMAIN
...
03-15-99 14:38:51 Error building the GroupWise message
				
The API Gateway will place the .API file in the API\GWPROB directory. The file will look similar to the following:
WPC-API= 1.2;
MSG-TYPE= Search;
Msg-ID= AALHJNKA:1999.3.15.14.38:1999.3.22.14.38:1999.3.15.19.38.45;
From= 
    WPD= GWDOMAIN; 
    WPPO= API; 
    WPU= BRIANCL001-SA; 
    CDBA= GWDOMAIN.API.BRIANCL001-SA; ; 
To= 
    WPD= GWDOMAIN; 
    WPPO= GWPO; 
    WPU= GWUser2; 
    CDBA= GWDOMAIN.GWPO.GWUser2; ; 
Begin-Time= 15/3/1999 14:38 +0;
End-Time= 22/3/1999 14:38 +0;
-END-

Line 006 Unknown keyword: WPPO
Line 007 Unknown keyword: WPU
Line 008 Unknown keyword: CDBA
Line 008 Unknown keyword: 
Line 011 Unknown keyword: WPPO
Line 012 Unknown keyword: WPU
Line 013 Unknown keyword: CDBA
Line 013 Unknown keyword:
				

CAUSE

The API Gateway has been incorrectly configured with respect to the format of the .API file. For additional information, please see the following article in the Microsoft Knowledge Base:

222550 XFOR:Mail doesn't flow from GroupWise to Exchange

RESOLUTION

For GroupWise 5.x

  1. Start NetWare Administrator.
  2. Double-click on the API Gateway object.
  3. Click Required Parameters.
  4. Change the Addressing Format from GroupWise to Component.
  5. Click OK.
  6. Stop the API Gateway.
  7. Restart the ADA (in GroupWise 5.5, the message transfer agent [MTA]).
  8. Start the API Gateway.

For GroupWise 4.x

  1. Start the Ad.exe program within a command prompt.
  2. Tab over to the System window.
  3. Highlight the API Gateway object.
  4. From the menu, select Actions, then Edit.
  5. Tab over to the Specific option, or press the S key.
  6. Change the Addressing Format from GroupWise to Component
  7. Stop the API Gateway.
  8. Restart the Message Server.
  9. Start the API Gateway.

MORE INFORMATION

Directory synchronization still works between Exchange Server and GroupWise despite the misconfiguration. However, free-busy and mail-related messages may fail to be delivered to their final destination.

Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbprb KB222538