OL2000: (CW) Invalid Page Fault Using Word and Password-Protected PST (222324)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q222324

SYMPTOMS

If you use Microsoft Word to send an e-mail message and ignore a prompt to enter your personal folders (PST) password, you may receive an Invalid Page Fault. This problem occurs under the following conditions:
  • Word is your default e-mail editor.
  • Your PST file is password-protected and the password is not cached.
  • Your default mail delivery is not to your PST.

RESOLUTION

You can avoid this problem by entering the correct password for your PST when prompted.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:9/29/2003
Keywords:kbbug kbpending KB222324
©2003 Microsoft Corporation. All rights reserved.