OL2000: (CW) Bulletin Boards Unavailable Using Subset of UNC Path (222267)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q222267
NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".

SYMPTOMS

When you attempt to import bulletin boards created with a Lotus cc:Mail client from a cc:Mail post office, the list of bulletin boards is empty.

CAUSE

You mapped a drive to the Universal Naming Convention (UNC) path of the post office, but included only a subset of the path.

RESOLUTION

Map the drive to the post office using the complete UNC path.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The following example outlines the differences in the network location drive mapping which may cause the referenced behavior. The example assumes a mapped drive label of M.

Your cc:Mail post office is located on the following network share:

\\myserver\myshare

When you mapped the network drive to the cc:Mail post office, you designated \\myserver as the root of the mapped drive. Subsequently, when you configured the Microsoft Outlook Support for cc:Mail service, you designated the post office path as:

M:\myshare

The proper drive mapping for drive M to avoid the referenced behavior would include the complete UNC path to the post office.

REFERENCES

For additional information about missing cc:Mail bulletin boards, click the article number below to view the article in the Microsoft Knowledge Base:

216129 OL2000: (CW) cc:Mail Imported Bulletin Board Lost After Upgrade

Modification Type:MajorLast Reviewed:9/29/2003
Keywords:kbbug kbnofix KB222267
©2003 Microsoft Corporation. All rights reserved.