OL2000: Link Is Lost After Moving a Contact Record (222203)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q222203

SYMPTOMS

When you double-click a link to an Outlook contact from another Outlook item, such as a task or an appointment, you may receive the following error message:
The name or distribution list has been deleted and is no longer a valid Address Book entry.

CAUSE

Moving a contact record from one folder to another causes any links from other items to be broken.

RESOLUTION

If you move a contact record, manually reestablish any links to it from other items.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

To Link Related Tasks and Appointments

To link contacts to tasks or appointments, follow these steps:
  1. Open a task or appointment.
  2. In the lower-left corner of the item, click Contacts.
  3. In Select Contacts, click to select your Contacts folder from the Look in list. Click to select a contact record from the Items list and then click OK.
This will add a link to the selected contact from within the task or appointment record. Double-clicking this link will open the contact record.
Modification Type:MajorLast Reviewed:9/29/2003
Keywords:kbbug kbpending KB222203
©2003 Microsoft Corporation. All rights reserved.