OL2000: Stationery Picker Unavailable When Using Word As Your E-mail Editor (222196)
The information in this article applies to:
This article was previously published under Q222196 SYMPTOMS
When you use Microsoft Word as your e-mail editor, the Stationery Picker is not available.
CAUSE
The Stationery Picker is only available when you use the HTML message format and you are not using Word as your e-mail editor.
RESOLUTION
Use HTML as your message format and do not use Word as your e-mail editor.
To change default stationery when using Word as your e-mail editor, please see the following article in the Microsoft Knowledge Base:
196065 OL2000: How to Modify the Default Look of Word E-mail Messages
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 9/29/2003 |
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| Keywords: | kbbug kbpending KB222196 |
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