XFOR: Old GroupWise Connector May Delete Users in the GroupWise System (222186)

SYMPTOMS

Under certain conditions, it may be possible for the Microsoft Exchange Connector for Novell GroupWise version 2522.0 to delete users in the GroupWise system.

CAUSE

The directory synchronization process between Exchange Server and GroupWise is composed of two pairs of transactions. The order in which these transactions are processed is critical. If the transactions are somehow mixed, it is possible for the version 2522.0 GroupWise Connector to delete all users in GroupWise. If GroupWise returns the transactions in a different order than what is expected by the connector, the version 2522.0 connector can send delete transactions into GroupWise for GroupWise accounts. The current shipping GroupWise Connector, version 2580.0, does not have this problem.

RESOLUTION

Microsoft has released an updated GroupWise connector (version 2580.0). Please ensure that you have implemented this version. The Exchange Connector for Novell GroupWise released with Exchange 5.5 SP3 CD provides complete messaging and calendar interoperability between Exchange Server and Novell GroupWise. It is located in the <Drive>:\Exchconn\Setup\<Platform>\Gwxconn folder, where <Platform> is the computer on which you are installing the Connector for Novell GroupWise.

STATUS

Microsoft has fixed the problem. A new location for downloading the Web 3 GroupWise connector is available at:

http://www.microsoft.com/exchange/downloads/55/GWConnector.asp

MORE INFORMATION

The cc:Mail, Microsoft Mail, Lotus Notes, and SNADS connectors do not appear to be affected by this problem.