"File Not Found" When Remote Install Client Connects to Server (222177)

The information in this article applies to:

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Datacenter Server

This article was previously published under Q222177

SYMPTOMS

When a Remote Install Client connects to the server to perform an installation or run troubleshooting tools, the error message "File not found" may be displayed. (The user can press F12 for a network boot.)

Depending on the PXE client version in use, you may also receive the following error messages:

PXE-T01: File not found

PXE-E3B: TFTP Error - File not Found

(These error messages are based on PXE 1.0b.)

CAUSE

This behavior can occur if files in the RemoteInstall\OSChooser\I386 folder are missing or damaged. These files are used by the Remote Install Client to boot and connect to the server in order to run the Client Installation Wizard.

RESOLUTION

Make sure the following files exist in the RemoteInstall\OSChooser\I386 folder:

NTLDR
Startrom.com
Startrom.n12

If these files do not exist or are damaged and need replacement, copy them from either the installation CD-ROM or the %SystemRoot%\System32\Reminst folder.

NOTE: To replace the NTLDR file, copy the %SystemRoot%\System32\RemInst\Oschoice.exe file to the <driveletter>\RemoteInstall\OSChooser\I386 folder then rename it to NTLDR.

Modification Type:	Major	Last Reviewed:	11/13/2003
Keywords:	kberrmsg kbprb kbsetup KB222177