Homepub: Animations in E-mail Projects Do Not Move Smoothly When Previewed (221986)



The information in this article applies to:

  • Microsoft Graphics Studio Greetings 99
  • Microsoft Graphics Studio Home Publishing 99

This article was previously published under Q221986

SYMPTOMS

When you preview an e-mail project in one of the programs listed at the beginning of this article or in Microsoft Internet Explorer, you may experience the following symptoms:

  • Animations in the project do not move smoothly.

  • Animations in the project blink or flash rapidly.

RESOLUTION

You may be able to resolve this issue using one of the following methods.

Install the Latest Video Driver for Your Video Adapter

Obtain and install the latest video driver for the video adapter installed in your computer. To do this, contact the manufacturer of your video adapter.

For information about how to contact your video adapter manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Install the Latest Version of Microsoft DirectX

Download and install the latest version of Microsoft DirectX from the following Microsoft Web site: For more information about how to install the latest version of DirectX, please see the following article in the Microsoft Knowledge Base:

179113 How to Download and Install DirectX


Modification Type:MajorLast Reviewed:10/3/2003
Keywords:kbdisplay kbprb KB221986