Err Msg: Rundll32.dll Caused a General Protection Fault in Pscript.drv (221961)


The information in this article applies to:

  • Microsoft Windows 95
This article was previously published under Q221961

SYMPTOMS

When you attempt to install a PostScript printer driver using the Add Printer Wizard, you may receive the following error message:
Rundll32.dll caused a general protection fault in Pscript.drv.

CAUSE

This issue can occur if the following lines are present in the [Boot] section of the System.ini file:

system.drv=atmsys.drv
atmsystem.drv=system.drv

Adobe Type Manager is the program that inserts these lines.

RESOLUTION

To resolve this issue, edit the System.ini file to use the default Windows system driver. To do this, follow these steps:
  1. Click Start, and then click Run.
  2. In the Open box, type sysedit, and then click OK.
  3. In the [Boot] section of the System.ini file, locate the following lines, and then type a semicolon (;) at the beginning of each line:

    system.drv=atmsys.drv
    atmsystem.drv=system.drv

  4. In the [Boot] section of the System.ini file, type the following new line:

    atm.system.drv=system.drv

  5. On the File menu, click Exit. When you are prompted to save current changes, click Yes.

MORE INFORMATION

For information about disabling Adobe Type Manager, see the following article in the Microsoft Knowledge Base:

69692 Disabling Adobe Type Manager from Windows

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:9/7/2001
Keywords:kb3rdparty kbenv kberrmsg kbprb kbprint KB221961
©2002 Microsoft Corporation. All rights reserved.