XFOR: OV/VM (PROFS) Connector Stuck in Endless Loop (221929)

The information in this article applies to:

Microsoft Exchange Server 5.5

This article was previously published under Q221929

SYMPTOMS

The OV/VM (PROFS) Connector may fail to correctly parse a message sent from the host to an Exchange recipient resulting in an endless loop. This will result in a mail backlog on the host system.

CAUSE

The OV/VM(PROFS) Connector received an unexpected End of File (EOF) condition while processing a message, which resulted in the endless loop.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: OV/VM (PROFS) Connector

File name	Version
Lsvmhc.dll	5.5.2568.0

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

MORE INFORMATION

Specifically, the LS-PROFS-VMDIA process goes into an endless loop.

Modification Type:	Minor	Last Reviewed:	4/28/2005
Keywords:	EXC55SP3Fix kbbug kbfix kbQFE KB221929