Unable to Use Web Archive Page with Active Desktop (221877)


The information in this article applies to:

  • Microsoft Internet Explorer 5.0 for Windows NT 4.0
  • Microsoft Internet Explorer 5.0 for Windows 98
  • Microsoft Internet Explorer 5.0 for Windows 95
This article was previously published under Q221877

SYMPTOMS

When you try to configure your Active Desktop to display a local Web Archive file (.mht), you may receive the following error message:

Action canceled
Internet Explorer was unable to link to the Web page you requested. The page might be temporarily unavailable.

CAUSE

This issue can occur because Web Archive functionality is not compatible with Active Desktop.

RESOLUTION

To work around this issue, save your local Web Archive file as "Web Page, Complete (*.htm, *.html)", and then configure your Active Desktop to display this file.

MORE INFORMATION

For more information about how to configure the Active Desktop, please see the following article in the Microsoft Knowledge Base:

171437 How to Configure the Active Desktop

Modification Type:MajorLast Reviewed:11/14/2003
Keywords:kbenv kberrmsg kbprb KB221877
©2003 Microsoft Corporation. All rights reserved.