Internet Explorer 5 May Not Work After Uninstalling Windows 98 (221867)


The information in this article applies to:

  • Microsoft Internet Explorer 5.0 for Windows 98
  • Microsoft Internet Explorer 5.0 for Windows 95
This article was previously published under Q221867

SYMPTOMS

After you uninstall Microsoft Windows 98, double-clicking the Internet Explorer icon on the desktop may not start Internet Explorer.

CAUSE

This behavior can occur if all of the following conditions exist:

  • You installed a Beta version of Internet Explorer 5 in Microsoft Windows 95.
  • You later upgraded the computer to Windows 98.
  • You later installed the final released version of Internet Explorer 5.
  • You uninstalled Windows 98.

RESOLUTION

Install the final released version of Internet Explorer 5. To obtain Internet Explorer 5, visit the following Microsoft Web site:

http://www.microsoft.com/windows/ie/default.mspx

MORE INFORMATION

This behavior occurs because the Windows 98 uninstall routine restores some of the files that Internet Explorer 5 needs to the versions that were installed before Windows 98 was installed. Because these files are Internet Explorer 5 Beta versions, some files that are the Internet Explorer 5 Beta version and some files that are the Internet Explorer 5 released version remain.
Modification Type:MajorLast Reviewed:1/26/2006
Keywords:kbenv kbprb KB221867
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