Err Msg: Unable to Download the Appropriate Decompressor (221831)
The information in this article applies to:
- Microsoft Windows Millennium Edition
- Microsoft Windows 98
- Microsoft Windows Media Player 9 Series for Windows XP
- Microsoft Windows Media Player 9 Series for Windows 2000
- Microsoft Windows Media Player 9 Series for Windows Millennium Edition
- Microsoft Windows Media Player 9 Series for Windows 98 Second Edition
- Microsoft Windows Media Player for Windows XP Home Edition
- Microsoft Windows Media Player for Windows XP Professional
- Microsoft Windows Media Player 7.1
- Microsoft Windows Media Player 7
- Microsoft Windows Media Player 6.4
This article was previously published under Q221831 SYMPTOMS
When you try to use Windows Media Player to play media files, you may receive one of the following error messages:
Unable to download the appropriate decompressor. Error: 80040200
-or- Cannot play back the video stream: no suitable decompressor could
be found Error=80040255
CAUSE
This issue may occur because you have not installed the correct codec when you try to play back a file in Windows Media Player.RESOLUTION
To resolve this issue, contact the content creator or contact the manufacturer to download the correct third-party codec.
For additional information about how to contact third-party vendors and manufacturers, click the following article number to view the article in the Microsoft Knowledge Base:
65416
Hardware and Software Third-Party Vendor Contact List, A-K
MORE INFORMATIONThe third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
| Modification Type: | Minor | Last Reviewed: | 12/20/2004 |
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| Keywords: | kb3rdparty kberrmsg kbprb KB221831 |
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