Encarta 99: Error Messages Displayed While Setup Updates Your Computer (221785)



The information in this article applies to:

  • Microsoft Encarta Encyclopedia 99
  • Microsoft Encarta Reference Suite 99
  • Microsoft Encarta Virtual Globe 99
  • Microsoft Encarta Encyclopedia 99 Concise Edition
  • Microsoft Encarta Encyclopedia Deluxe 99

This article was previously published under Q221785

SYMPTOMS

When you install any of the programs listed at the beginning of this article, the following message is displayed on the screen:
Please wait while Setup updates your computer...
While this message is displayed on the screen, you may receive one of the following error messages:

Microsoft Encarta Encyclopedia 99

Microsoft Visual C++ Runtime Library

Runtime Error!
Program: E:\EE\SETUP.EXE
Abnormal Program Termination

Microsoft Encarta Reference Suite 99

Encarta Reference Suite 99 Setup Complete

One or more errors were encountered during Setup. Setup did not complete sucessfully.

Microsoft Encarta Virtual Globe 99

Microsoft Visual C++ Runtime Library

Runtime Error!
Program: E:\EVG\SETUP.EXE
Abnormal Program Termination

CAUSE

This behavior can occur if the System.ini file has been marked with the Read-only attribute.

RESOLUTION

To resolve this issue, follow these steps:

  1. Click Start, point to Find, and then click Files Or Folders.
  2. In the Named box, type system.ini and then click Find Now.
  3. Right-click the System.ini file located in the Windows folder, and then click Properties.
  4. Click to clear the Read-only check box, and then click OK.
  5. Close the Find: Files Named System.ini window, and then restart your computer.

Modification Type:MinorLast Reviewed:8/18/2005
Keywords:kbenv kberrmsg kbprb kbsetup KB221785