XFOR: Mail Forwarded from GroupWise to Exchange Server Does Not Retain the Importance Flag (221428)

SYMPTOMS

When a Novell GroupWise user forwards mail that originated in Microsoft Exchange Server to another Exchange Server user, the Importance and Sensitivity settings may not be retained. These settings can be found in the Header.txt file that is attached to the message. This behavior does not occur with messages that originate in GroupWise.

CAUSE

This behavior can occur because the Novell application programming interface (API) gateway does not process the importance and sensitivity information properly.

MORE INFORMATION

For additional information on this issue, refer to Novell's Web site at:

http://support.novell.com

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