OFF2000: Internal Error 2893 When Specifying Long Company Name (221374)
The information in this article applies to:
- Microsoft Office 2000 Premium
- Microsoft Office 2000 Professoinal
- Microsoft Office 2000 Standard
- Microsoft Office 2000 Small Business
- Microsoft Office 2000 Developer
- Microsoft Access 2000
- Microsoft Excel 2000
- Microsoft FrontPage 2000
- Microsoft Outlook 2000
- Microsoft PowerPoint 2000
- Microsoft Word 2000
This article was previously published under Q221374 SYMPTOMS When you install Office, the following error message may
appear: Internal Error 2893: Please contact product
support for assistance. When you click OK, Setup continues. CAUSE This error will occur when you specify a company name that
is more than 52 characters in length by using any of the following methods:
- Inserting a line using the COMPANYNAME property in the Options section of the Setup.ini
file.
- Typing a name in the Organization box in step 5 of the Custom Installation
Wizard
- Adding the COMPANYNAME property on the command-line when you run Office Setup from the Run dialog box.
NOTE: Both the User Name and the Organization Name boxes in the Customer Information page of the Custom Installation Wizard are limited to 51
characters. WORKAROUND To work around this problem, click OK when the error message appears and Setup will complete normally.
If you use this method, the company name will be truncated at 52 characters.
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
REFERENCES For more information about customizing Office 2000 setup,
refer to the Microsoft Office 2000 Resource Kit documentation. You can view this documentation online at: For more articles about how to troubleshoot specific errors in
Office Setup: For more articles with general information about how to
troubleshoot Office errors:
| Modification Type: | Minor | Last Reviewed: | 10/13/2006 |
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| Keywords: | kbbug kberrmsg kbpending kbsetup KB221374 |
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