Windows 2000 Setup Cannot Copy Files During Text-Mode Setup (221232)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Datacenter Server
This article was previously published under Q221232

SYMPTOMS

When you install Windows 2000 on a computer with an Iomega Jaz or other removable media drive, you may receive a message during text-mode Setup that a file cannot be copied because it is damaged or missing. If you attempt to skip the file, you may receive the same message for each file Setup tries to copy to your hard disk.

CAUSE

This problem occurs because the Jaz or other removable media drive has a higher drive letter than the partition to which Windows 2000 is being installed. For example, the following drive layout causes this problem:

Disk 0 with partitions or volumes of C:, E:
Disk 1 Jaz drive with a partition or volume of D:

Installing Windows 2000 to the E: volume results in this problem occurring.

RESOLUTION

To work around this problem, remove the cartridge or Jaz drive from the computer during Windows 2000 Setup.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 2000.
Modification Type:MajorLast Reviewed:11/21/2003
Keywords:kbprb KB221232
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