NetMeeting 2.11 Netmeet.txt File Contents (2 of 2) (220928)

MORE INFORMATION

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                README for Microsoft NetMeeting 2.11
                              November 1998
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             (c) Copyright Microsoft Corporation, 1998


Continued from Q220593.

Warnings and Known Bugs
-----------------------
- If you are using a Videum (Winnov) video-capture card and 
  have the new 2.0 drivers, you can change the audio input for 
  the card by opening the Videum Configure program (under the 
  Winnov Videum program group) and selecting the desired audio 
  input for the video input being used with NetMeeting. The default 
  is to use the Camera microphone for the MXC video connection 
  and Line Input for all other video connections. After you do 
  this, the correct audio input will be selected when you start 
  NetMeeting.

- Audio input for users of Winnov cameras will automatically be 
  switched whenever video is in use. If your video is connected 
  using the MXC connection, the camera input will be used for 
  audio. If your video is connected using the Composite or 
  S-Video connection, the Line Input will be used for audio. 
  You can solve this problem by upgrading to the new 2.0 drivers 
  and by using the Videum Configuration application.

- Users of NetMeeting and Intel Internet Video Phone can talk to
  each other only if both users have a computer with a Pentium
  processor.

- If you have a SoundBlaster sound card with full-duplex sound 
  enabled, and you have problems with your computer locking up 
  when using NetMeeting, you may need to update your Sound-
  Blaster drivers.

- You may receive a message in the Audio Tuning Wizard that 
  explains that your sound card is unsupported. This occurs when 
  the sound card does not support some of the features required 
  for it to be supported by NetMeeting. The audio features in 
  NetMeeting may work even if you get this message, but you might 
  experience poor audio quality. 

  If your sound card is unsupported, you might want to contact 
  the manufacturer to find out if newer sound card drivers are 
  available.

- If you are experiencing "choppy" full-duplex sound quality, try 
  switching NetMeeting to half-duplex sound quality. To do this, 
  carry out the following steps:

  1. Make sure that you are not in a NetMeeting call.
  2. On the Tools menu, click Options.
  3. On the Audio tab, clear the Enable Full Duplex Audio check 
     box.

  It is recommended that you not switch between full-duplex and 
  half-duplex audio while in a meeting with audio.

- If, during a call, you get half duplex sound even though you 
  have a full duplex audio card and drivers. This may happen 
  if your sound card does not support full duplex DirectSound 
  drivers or has faulty full duplex DirectSound drivers. Contact 
  your sound card manufacturer for updated DirectSound drivers 
  or disable the DirectSound functionality in NetMeeting.

  To disable DirectSound in NetMeeting, edit the following 
  registry key:
  
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
  Audio\NacObject\DisableDirectSound
 
 to the following value. "01 00 00 00"


- When in an audio / video call, you may hear the other person's 
  voice sped up or slowed down. This may happen when one or both 
  of the participants have an old or incompatible sound driver. 
  Contact your sound card manufacturer for updated drivers. 

- If you are having problems with your audio quality or sound 
  card when using NetMeeting, the problems could be related to 
  your hardware configuration or driver installation. To see 
  the latest support information, click the Help menu, and then 
  click Online Support.

- If your computer has more than one audio device, you should 
  make sure that the audio devices selected in the Audio Tuning 
  Wizard match the selections in the Multimedia properties in 
  Control Panel.

- If you upgrade your computer's processor, you should re-run 
  the audio tuning wizard.

- Full-duplex audio might not work with Media Vision Pro Audio 
  Spectrum 16 sound cards.

- Computers with a 486 processor will not be able to use audio 
  with other software based on the H.323 audio conferencing 
  standard over a Dial-Up Networking (modem) connection. They 
  will be able to use audio with other NetMeeting users over 
  a Dial-Up Networking connection or with other H.323-based 
  audio conferencing products over a local area network (LAN).

- When you are in an audio conference using NetMeeting, an 
  application that has the ability to record sound, such as 
  Microsoft PowerPoint, will appear to be recording sound 
  as instructed. However, since NetMeeting is already using 
  the sound card, the other application is not actually 
  recording.

- If you have a Tecra 740, you may need to manually set 
  the microphone volume level in the Multimedia properties 
  in Control Panel.

- If you experience poor audio quality, try clearing the 
  Microphone check box and then selecting it again.

- If you are using a Gravis Ultrasound sound card and you 
  are experiencing choppy audio quality, try the following:

  1. Make sure that you are not in a NetMeeting call.
  2. On the Tools menu, click Options.
  3. On the General tab, in the Network bandwidth section, 
     select a bandwidth setting that is slower than the 
     current selection.


HANGING UP
==========

When you hang up, you disconnect anyone you called or anyone 
who called you. If the disconnected users have invited or 
accepted other users into the meeting, they are also disconnected. 
Audio connections between people might not be disconnected.

Warnings and Known Bugs
-----------------------
- If you are using a 56 kps modem in a NetMeeting call with two 
  or more other people, hanging up may not work correctly. 
  Switching audio and video during the call may also cause one 
  or more participants to be disconnected.


VIDEO
=====

- To use the video features of NetMeeting, you need either a 
  video-capture card and camera or a video camera that connects 
  through your computer's parallel (printer) port. Sending video 
  does not work on some computers that have a processor slower 
  than a Pentium.

- Video is supported only over TCP/IP and with only one other 
  person at a time.

- Running video in a multiuser meeting can negatively impact 
  performance on all the computers in the meeting. For example, 
  opening a video window while sharing an application can make 
  it difficult for others to take control of the application.

- If you have more than one video device installed, or you have 
  not properly uninstalled a video device that was previously 
  installed, you might not be able to use video.

- If your video device is not properly uninstalled and you have 
  enabled video in NetMeeting, the remaining camera software 
  may warn you repeatedly that it cannot find the camera.

- If your computer's processor is slower than a Pentium, sending 
  video may result in poor audio and video quality.

- Computers with a bi-directional (ECP or EPP) parallel port will 
  perform noticeably better with parallel video cameras than 
  computers with a unidirectional parallel port.

- Cameras that connect to a video-capture card will use less of 
  your computer's processor than cameras that connect through 
  your computer's parallel port. It is recommended that you not 
  use a color parallel port camera unless your computer is at 
  least a Pentium 133.

- If you disconnect your camera while using the video features 
  in NetMeeting, your camera's software may display messages 
  telling you that the camera is not responding. To disable 
  these messages, click the Tools menu, click Options, click 
  Video, and then clear the Automatically Send Video At The 
  Start Of Each Call check box.

- It is recommended that you not run another program that uses 
  video while running NetMeeting.

- If some areas of your video window contain the wrong colors, 
  your camera might be aimed at an area with insufficient light. 
  Some video drivers might provide a low-light filter option.

- If you are using the video features in a dark area, some 
  cameras will cause your computer to become extremely slow 
  and unresponsive.

- If you use a Black and White Connectix Camera, it is 
  recommended that you use the version 2.11 update (or newer) 
  of the video drivers. You can download drivers from 
  http://www.connectix.com. 

- Audio input for users of Winnov cameras will automatically be 
  switched whenever video is in use. If your video is connected 
  using the MXC connection, the camera input will be used for 
  audio. If your video is connected using the Composite or 
  S-Video connection, the Line Input will be used for audio.

- With some cameras, you may be able to reduce CPU usage by 
  manually adjusting the settings in the Source and Format 
  dialog boxes instead of letting the video driver software 
  do it automatically.



GENERAL KNOWN ISSUES
====================

- If you have a beta version of NetShow Player v. 2.0, it 
  might cause your computer to crash. To fix this, upgrade to 
  the latest version of NetShow Player and/or deleted the file
  VDK32118.ACM from your \windows\system folder.

- You cannot run ReachOut 5.0 on computers on which Microsoft 
  NetMeeting is installed.

- To find the name that NetMeeting uses as your NetBIOS name, 
  carry out the following steps:

  1. In Control Panel, click the Network icon, and then click the 
     Identification tab.
  2. Select the Computer Name text box.

- If you use User Profiles for multiple users to maintain your 
  Windows preferences on all the computers on a network, you 
  might have to run the Audio Tuning Wizard again when you switch 
  computers. 

- Both Microsoft FrontPage and NetMeeting currently use 
  the same file type (.cnf). NetMeeting uses this file type for
  Speed Dials.

- When you are in a meeting, your Clipboard is shared with 
  everyone else in the meeting. This enables you to paste objects 
  other people cut or copy to the Clipboard into your local 
  programs. You can set a system policy that disables Clipboard 
  sharing.

- If you are running Windows 95 Version 4.00.950B, and you cancel
  the Dial-Up Networking dialog box that appears when you start 
  NetMeeting, NetMeeting appears to stop responding; however, 
  NetMeeting will work properly after about two minutes. However, 
  you will not be logged onto the directory server until you manually 
  connect to your Internet service provider and then on the Call 
  menu, choose Log On To [your directory server].

- If you create a SpeedDial shortcut, clicking Send To Mail 
  Recipient will work only if your e-mail program is MAPI-aware
  (for example, Microsoft Outlook Express).

- You can return calls by using the History tab only if 
  the person who called you was using NetMeeting 2.0 or 
  later.

- If you are using NetMeeting over a 28.8 kbp connection, you may  
  be able to get better audio and video quality by clicking the 
  Tools menu, clicking Options, and then choosing ISDN or Local 
  Area Network from the Network Bandwidth section.


WINDOWS NT ISSUES
=================

- If you use Windows NT, you will be able to share applications 
  if you have installed Service Pack 3 or later for Windows NT 4.0. 

- Enabling Application Sharing on Windows NT may negatively 
  affect the performance of your display driver. This will affect 
  the rate at which information is drawn on the screen.

- Some Creative Labs SoundBlaster drivers (specifically those
  posted on their Web site January 15, 1997) are not compatible 
  with NetMeeting. SoundBlaster drivers that come with Windows 
  NT 4.0. do work with NetMeeting, as do the more recently 
  posted drivers, which also support full-duplex audio. 

- If you use Windows NT, you will experience problems if 
  you share a 32-bit application and then insert an object 
  that is a package. This opens the Object Packager, which is 
  automatically shared and will subsequently fault. This fault 
  will not cause the original shared application or NetMeeting 
  to fault, only the Object Packager.

- If you enabled the floating point workaround during 
  installation of Windows NT on a computer that is equipped 
  with a flawed Intel Pentium chip, NetMeeting audio quality 
  will be poor, or audio will not work at all.

- When you share a 16-bit application, all the 16-bit applications
  that are running on your computer will also automatically be 
  shared.

- If you are using NetMeeting on Windows NT and you are unable to 
  receive a call, restart your computer and try again.

- If you do not have a sound card, you will need to manually 
  specify the bandwidth of your connection. To do this, click 
  the Tools menu, click Options, and then click Network Bandwidth.

- You may need to uninstall Dial-Up Networking in order to log  
  on to a Directory Server via a proxy.

- If, after placing a call, you see a message for more than one 
  minute that NetMeeting is waiting for a response from the 
  other person, quit NetMeeting and then try to contact the 
  person again.

- If you are unable to see a video image in NetMeeting, it is 
  recommended that you upgrade to DirectDraw 3.0 or newer.

- If you suspend your computer, or if it is set to suspend 
  automatically, you should quit and then restart NetMeeting 
  after resuming.

- If you receive a SpeedDial in an e-mail message, your mail 
  program may convert it to a text (.txt) file. You will be 
  able to use it as a SpeedDial if you rename it with a .cnf 
  extension.