OFF2000: Invalid Page Fault When Customize Office Shortcut Bar (220722)



The information in this article applies to:

  • Microsoft Office 2000 Developer
  • Microsoft Office 2000 Premium
  • Microsoft Office 2000 Professional
  • Microsoft Office 2000 Small Business
  • Microsoft Office 2000 Standard

This article was previously published under Q220722

SYMPTOMS

When you customize the Office Shortcut Bar, you may receive the following error:

This Program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

If you click details:
MSOFFICE caused an invalid page fault in Module Kernel32.DLL at 015f:bff7al3d.

CAUSE

This behavior occurs when you right-click an item in the Settings tab under Customize.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:12/12/2003
Keywords:kbbug kbpending KB220722