WD2000: Unexpected Behavior When You Print a Document Containing Graphics (220570)


The information in this article applies to:

  • Microsoft Word 2000
This article was previously published under Q220570

SYMPTOMS

When you attempt to print a document that contains graphics, the following behavior may occur:
  • Word appears to stop responding (hang).

    -or-
  • Word takes a long time to print the document.

CAUSE

This behavior can occur when you print your graphics document to a Hewlett-Packard (HP) 4500 series Postscript printer on Microsoft Windows 95 or Microsoft Windows 98.

WORKAROUND

To work around this issue, print your graphics document to a Printer Command Language (PCL) non-PostScript printer.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

To download and install the latest printer driver for your printer, visit the following Hewlett-Packard Web site:

http://www.hp.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:4/15/2004
Keywords:kbnofix kbprb KB220570
©2004 Microsoft Corporation. All rights reserved.