WD2000: Problem Scaling Legal Landscape to Letter Landscape on HP LaserJet 5si (220531)



The information in this article applies to:

  • Microsoft Word 2000

This article was previously published under Q220531

SYMPTOMS

When you print a landscape legal-size document that is scaled to letter size using the HP LaserJet 5si driver version 3.55, the document may not print in the correct orientation and part of the text may not print.

WORKAROUND

To work around this problem, use the HP LaserJet 4si printer driver version 3.8 that ships with Windows 98. It allows you to print legal-size documents that are scaled to letter size correctly on the HP LaserJet 5si.

RESOLUTION

Contact Hewlett-Packard for an updated driver for the LaserJet 5si printer. Hewlett-Packard's Internet address:

http://www.hp.com

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Modification Type:MinorLast Reviewed:8/28/2003
Keywords:kbbug kbpending KB220531