WD2000: Wrong Template Is Attached to Opened Document (220502)


The information in this article applies to:

  • Microsoft Word 2000
This article was previously published under Q220502

SYMPTOMS

When you open a document in Microsoft Word, the wrong template may be attached to the Word document. As a result, expected macros or styles may not be available.

To determine which template is attached to your Word document, follow these steps:
  1. Open your Word document.
  2. On the Tools menu, click Templates and Add-ins.
  3. View the Document template box. The full path to the attached template should be listed.

CAUSE

Word searches for the attached template according to where the template is located. The following cases describe the order in which Microsoft Word searches for the specified attached template.

IMPORTANT NOTE: After Word find a template with the same file name as the specified attached template, Word automatically attaches the found template to the opened Word document. If Word does not find the specified template, Word automatically attaches your Normal.dot template to the opened Word document.

Case 1: Local Drive or Network Drive Location

If you open a Word document that is attached to a template located on the local drive or on a network drive (share), Word searches for the attached template in the following order:
  1. The location that is specified in the Templates and Add-ins dialog box.
  2. The User templates location.
  3. The Workgroup templates location.
  4. The installed application templates location.

Case 2: Internet/Intranet Location

If you open a Word document that is attached to a template that is located at an Internet/intranet location, Word searches in the following order for the attached template, regardless of the specified path:
  1. The User templates location.
  2. The Workgroup templates location.
  3. The installed application templates location.
  4. The Internet/intranet path that is specified in the Templates and Add-ins dialog box.

WORKAROUND

If you determine that the wrong template is attached to your Word document, do one of the following to correct the problem:
  • Rename the attached template to a unique file name.

    -or-
  • Rename the same-name template that is located in your "User templates", "Workgroup templates", or "application-installed templates" path to a different file name.

MORE INFORMATION

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

214215 WD2000: Understanding the Template Path and Normal.dot

240216 OFF2000: How Office 2000 Manages Templates

Modification Type:MajorLast Reviewed:11/25/2002
Keywords:kbprb kbtemplate KB220502
©2002 Microsoft Corporation. All rights reserved.