WD2000: "Arial Unicode MS" Unicode Characters Are Not Printed (220354)


The information in this article applies to:

  • Microsoft Word 2000
This article was previously published under Q220354

SYMPTOMS

When you try to print a document that contains Unicode characters that were entered by using the Arial Unicode MS font, the text is not printed.

CAUSE

When you print to a network print server, the print job is rendered on the server with the server's resources. If the printer server does not have the font on the server, the problem described in the "Symptoms" section of this article occurs.

WORKAROUND

To work around this problem, use one of the following methods.

Method 1: Turn on "Print TrueType as Graphics"

To turn on the Print TrueType as graphics option, follow these steps:
  1. On the File menu, click Print.
  2. On the Print dialog box, click Properties.
  3. On the Fonts tab, click to select Print TrueType as graphics.
  4. Click OK.
  5. Click OK to print your document.

Method 2: Install the Arial Unicode MS Font to Server

You can install the Arial Unicode MS font to your print server. (See your network administrator.)

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:2/27/2001
Keywords:kbbug kbFAQ KB220354
©2002 Microsoft Corporation. All rights reserved.