Error message appears when you create a new Web page from a Web template in Word 2000 (220284)

SYMPTOMS

When you try to create a new Web page from any of the Web templates (on the File menu, click New and then click to select the Web Pages tab), the following error message may appear:

Some of the files in this Web page aren't in the expected location. Do you want to download them anyway? If you're sure the Web page is from a trusted source, click Yes.

WORKAROUND

Use one of the following methods appropriate for your situation.

Method 1: Install Long File Name Support

To work around this problem when running Word from a run-from-server installation, install OS/2 Name Space (Long File Name) support on the Novell NetWare server.

For a more information about how to install long file name support on a Novell NetWare server, please contact Novell Technical Support.

For additional information about how to contact Novell Technical Support, please see the following articles in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Method 2: Change Internet Explorer Security Settings

In Internet Explorer 5, perform the following steps:

On the Tools menu, click Internet Options, and then click to select the Security tab.
Select Local intranet and change the Security level for this zone to a setting other than High, and then click OK. .

For more information about configuring Internet Explorer security zones, visit the following Microsoft Web site:

http://www.microsoft.com/windows/ie/using/howto/security/setup.mspx

Error message appears when you create a new Web page from a Web template in Word 2000 (220284)

SYMPTOMS

CAUSE

Case 1

Case 2

WORKAROUND

Method 1: Install Long File Name Support

Method 2: Change Internet Explorer Security Settings

STATUS