WORKAROUND
To work around this behavior, use one of the following methods.
Method 1: Change the "When Replying to a Message" Type
Select one of the following options in the
When replying to a message list:
- Include original message text
-or- - Include and indent original message text
-or- - Prefix each line of the original message
To make this change, follow these steps in Microsoft Outlook:
- On the Tools menu, click Options.
- On the Preferences tab, click E-mail Options.
- In the When replying to a message list, select one of the following items:
- Include original message text
-or- - Include and indent original message text
-or- - Prefix each line of the original message
- Click OK to close the E-mail Options dialog box.
- Click OK to close the Options dialog box.
Method 2: Send Your Reply As HTML
To send your reply as HTML, follow these steps.
NOTE: This method will not include your e-mail signature if the original e-mail message is in the Microsoft Outlook Rich Text format. In this case, use Method 1.
- Close the e-mail message that you want to reply to.
- In Microsoft Outlook, click Options on the Tools menu.
- On the Mail Format tab, change the Send in this message format box to HTML, and then click OK.
- Open the e-mail message that you want to reply to.
- Click Reply (or Reply to All).
Your e-mail signature is now included with your reply.
Method 3: Send Your Reply As Plain Text
To send your reply as Plain Text, follow these steps.
NOTE: This method will not include your e-mail signature if the original e-mail message is in the Microsoft Outlook Rich Text format. In this case, use Method 1.
- Close the e-mail message that you want to reply to.
- In Microsoft Outlook, click Options on the Tools menu.
- On the Mail Format tab, change the Send in this message format box to Plain Text, and then click OK.
- Open the e-mail message that you want to reply to.
- Click Reply (or Reply to All).
Your e-mail signature is now included with your reply.