Unable to Install Programs with Eudora Pro Installer (219268)


The information in this article applies to:

  • Microsoft Internet Explorer 5.0 for Windows NT 4.0
This article was previously published under Q219268

SYMPTOMS

When trying to install a program in the Eudora Pro Installer tool by double-clicking its icon in the list, the appropriate Setup program may not start.

CAUSE

This behavior can occur if you are running Internet Explorer version 5. Internet Explorer version 5 installs a version of the Comctl32.dll file that is not totally compatible with the double-click functionality in the Eudora Pro Installer tool.

RESOLUTION

To work around this issue, do not double-click the program you want to install, instead, click the appropriate component in the Eudora Pro Installer tool, and then click Install.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:10/1/2002
Keywords:kb3rdparty kbprb KB219268
©2002 Microsoft Corporation. All rights reserved.