Err Msg: A Required .dll File, Sh31w32.dll, Was Not Found (218625)


The information in this article applies to:

  • Microsoft Windows 98
This article was previously published under Q218625

SYMPTOMS

When you open the Microsoft Backup tool, you may receive the following error message:
Error starting program. A required .DLL file, Sh31w32.dll, was not found.

RESOLUTION

To resolve this issue, reinstall the Backup tool. To do this, follow these steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Add/Remove Programs.
  3. On the Windows Setup tab, click System Tools, and then click Details.
  4. Click to clear the Backup check box, click OK, and then click OK.
  5. Restart your computer.
  6. Repeat steps 1-3.
  7. Click to select the Backup check box select it, click OK, and then click OK.
  8. Restart your computer.
Modification Type:MinorLast Reviewed:12/20/2004
Keywords:kbenv kberrmsg kbprb KB218625
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